Technical Support & Maintenance

You get the tools from us, you get the software from us – and you get permanent support from us. We accompany the installation and place our services in your disposal in terms of technical issues and questions.

Technical Support & Maintenance for your card projectOnce decided for one of our products, we can install it at your place if requested. Our experienced employees are going to initiate you in handling your printer and matching software. Henceforth we will stay in touch – helping you with any arising issue. Whether exchanging printer ribbons or installing Software Updates – we will guide you step by step.

To guarantee you best possible support also from afar, we are using diverse techniques: Via Teamviewer we can access into your system to help you, for instance with creating ID cards with your computer. To show you the handles needed for solving a problem with the printer we are using a webcam. At any rate, you can be sure that we will not just give you abstract advice but solve your problem together, hand in hand.